Excellent
Based on 217 reviews
The Perfume Shop (USA)4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are the leading perfume and fragrance experts in USA. At The Perfume Shop , you can shop online or in-store from an unrivaled selection of over 5000 authentic perfumes, colognes, and fragrances across 200 designer brands for men and women.Our knowledgeable sales advisors and fragrance specialists are dedicated to guiding you toward the perfect scent - whether you visit our physical outlets or browse our luxury collection online. From everyday favorites to exclusive designer perfumes and niche fragrances, every product is 100% authentic and competitively priced.Enjoy exclusive offers, fast shipping, and free shipping options on selected orders. With both online and in-store shopping experiences, The Perfume Shop USA delivers trust, authenticity, and expertise - making us the go-to destination for luxury perfumes, colognes, and designer fragrances.
The Perfume Shop (USA) (theperfumeshopusa.com) has 217 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
217 approved reviews, newest moderated first
Brandon H.
Very friendly I got more than I wanted I’m pleased and happy
Reply from The Perfume Shop (USA)Nov 25, 2025
Thank you so much for your wonderful review! We’re thrilled to hear you had a friendly experience and even found more than you expected. 😊 We're so glad you’re happy and pleased with your visit — your satisfaction truly means the world to us! Warm regards, The Perfume Shop Team 💐✨
Kenwood A.
I stopped by The Perfume Shop at Trumbull Mall while passing through, and I’m so glad I did! The cashier, Kayla, was super friendly and helpful—she invited me to try a few scents and really knew her stuff. They have an amazing selection and the best prices around. If you’re looking to smell great on a budget, this is definitely the place to go. Highly recommend!
Reply from The Perfume Shop (USA)Nov 25, 2025
Thank you so much for sharing your experience! 🌸 We're thrilled to hear that your visit to our Trumbull Mall location was such a positive one. Kayla will be so happy to know she made your stop memorable with her friendly service and fragrance expertise! We truly appreciate your kind words about our selection and prices — it means a lot to us. We're so glad you found the perfect scents while staying on budget. Thank you for the high recommendation! We look forward to welcoming you back again soon! ✨ Warm regards, The Perfume Shop Team 💐
Dayna C.
Kayla’s awesome. Great customer service.
Reply from The Perfume Shop (USA)Nov 25, 2025
Thank you so much for your kind review! 🌸 We’re thrilled to hear that you had a great experience and that Kayla provided awesome customer service. We’ll be sure to pass along your kind words to her — she’ll be delighted! Warm regards, The Perfume Shop Team 💐✨
BTK V.
Thank you so much ! Great customer service! Kayla is amazing
Reply from The Perfume Shop (USA)Nov 25, 2025
Thank you so much for your kind words! 🌸 We’re delighted to hear that you enjoyed our customer service and that Kayla made your experience amazing. We truly appreciate your support and look forward to serving you again! Warm regards, The Perfume Shop Team 💐✨
Stephanie C.
Good quality
Reply from The Perfume Shop (USA)Nov 25, 2025
Thank you for your feedback! We’re glad to hear you’re happy with the good quality of our products. Your support means a lot to us! 🌸
aychebo
Very attentive and didn't try force a purchase. Knowledgeable on the products.
Reply from The Perfume Shop (USA)Oct 30, 2025
Thank you for your kind words! We’re thrilled to hear that our team provided attentive and knowledgeable service without any pressure. We truly appreciate your feedback and hope to see you again soon! — The Perfume Shop Team
Mathew H.
Kayla was very helpful
Reply from The Perfume Shop (USA)Oct 28, 2025
We’re so glad to hear that Kayla was helpful! Your feedback means a lot - we’ll be sure to share your kind words with her. — The Perfume Shop Team
Danielle A.
Fast delivery and it was a gift. They were very happy.
Reply from The Perfume Shop (USA)Oct 28, 2025
We’re delighted to hear your gift arrived quickly and made them happy! Thank you for shopping with us — we truly appreciate your trust and support. The Perfume Shop Team
