Excellent
Based on 217 reviews
The Perfume Shop (USA)4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are the leading perfume and fragrance experts in USA. At The Perfume Shop , you can shop online or in-store from an unrivaled selection of over 5000 authentic perfumes, colognes, and fragrances across 200 designer brands for men and women.Our knowledgeable sales advisors and fragrance specialists are dedicated to guiding you toward the perfect scent - whether you visit our physical outlets or browse our luxury collection online. From everyday favorites to exclusive designer perfumes and niche fragrances, every product is 100% authentic and competitively priced.Enjoy exclusive offers, fast shipping, and free shipping options on selected orders. With both online and in-store shopping experiences, The Perfume Shop USA delivers trust, authenticity, and expertise - making us the go-to destination for luxury perfumes, colognes, and designer fragrances.
The Perfume Shop (USA) (theperfumeshopusa.com) has 217 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
217 approved reviews, newest moderated first
Kevin L.
easy going and polite
Reply from The Perfume Shop (USA)Aug 27, 2025
Thank you for your kind feedback! We’re so glad you had a positive experience and found our team easygoing and polite. We look forward to serving you again!
Dabelskie Mitchieba N.
Best store ever kayla is so sweet good customer service .
Reply from The Perfume Shop (USA)Aug 27, 2025
Thank you so much for your wonderful review! We’re delighted to hear that Kayla made your experience so special with her sweet personality and great customer service. We truly appreciate your support and look forward to seeing you again!
SolarJules
The lady working was very nice. Thank you so much
Reply from The Perfume Shop (USA)Aug 21, 2025
Thank you so much for your kind words! We’re delighted to hear that our team member was able to assist you and make your experience a positive one. We truly appreciate your support and look forward to serving you again. Best regards, The Perfume Shop USA Team
Kervens M.
Produt was awesome..and delivery was on time..5 stars for the product including the merchant !!!
Reply from The Perfume Shop (USA)Aug 9, 2025
Thank you so much for your kind words and 5-star rating! 🌟 We’re thrilled to hear you loved the product and that your order arrived on time. Your support means the world to us, and we look forward to serving you again soon! 💐 — The Perfume Shop USA Team
Diana
High price, about $50 more than Lancome; slow delivery, about 2 weeks.
Reply from The Perfume Shop (USA)Aug 5, 2025
Thank you for your feedback. We sincerely apologize for the delay in delivery — it was due to USPS transit issues, which were unfortunately beyond our control. Regarding pricing, we strive to offer authentic products sourced from authorized distributors, and pricing may vary due to shipping, customs, and supplier costs. We truly appreciate your understanding and support. If there's anything we can do to improve your experience, please feel free to reach out. — The Perfume Shop USA Team
Karolina K.
Everything went super smooth. I am super happy with my perfumes.
Reply from The Perfume Shop (USA)Aug 5, 2025
Thank you so much for your kind words! 😊 We're thrilled to hear that everything went smoothly and you're happy with your perfumes. Your satisfaction means the world to us, and we truly appreciate your support. Looking forward to serving you again soon! — The Perfume Shop USA Team
BXtra C.
I deeply apologize. I wrote a bad review about this shop. It's The Perfume Shop with a black and red Logo. Do not trust that shop.
Reply from The Perfume Shop (USA)Aug 5, 2025
Thank you so much for your kind clarification — we truly appreciate you taking the time to correct the mix-up. We're glad to know your review was intended for a different shop. If possible, we kindly request you to also update or remove the Google review as well, so it doesn’t affect our reputation. We truly value our customers and your support means a lot to us. Please let us know if there’s anything we can do for you! — The Perfume Shop USA Team
Antwane J.
Great fragrance
Reply from The Perfume Shop (USA)Jul 23, 2025
Thank you so much for your kind words! We're thrilled to hear you’re enjoying the fragrance. Your support means a lot to us. 😊💙
