TopUpReviews of topup.com

I like the ease of using it

Very poor website. Wasn’t notified that a one off top up was actually something that I’d subscribed to each month! Once cancelled, the email stating subscription had been cancelled, never arrived despite checking spam and junk. Then tried to cancel my account which also proved challenging.

Easy to top up phone.

My top was charged to my account but did not credit my mobile phone. When I emailed their Support to explain the difficulty, I just received a receipt. I was careful to send all relevant information for TopUp to identify my account but their Trustpilot response was that they could not identify it and that I should send "The Correct" information for them to identify. I have seen this response from TopUp with other people's complaints.

Nice and fast

Good service! Since this is an online service that is completely automatic so you guys are making tons of $$$....It would be great for me if I could get a loyal customer discount code!

Its fast and easy

Can someone please help me and tell me how the hell I'm supposed to top up with 12 numbers. I paid £20 nearly two hours ago and nothing. You also charged me £3 VAT 😱if this isn't resolved I will be disputing this with my bank. This is just not 🚫 on. I'm left with no further money to top up properly like I should have done. I have no data, minutes texts or anything to call someone. It was my last £23 😲