JuJu
Nearly complete crap
Nearly complete crap. I’d give them a Zero star if that were possible. They only got 1 star because the matter was resolved somewhat. I only used their service because the payment portal wasn’t working on my phone service. I paid TopUpon and it did not register at all. When I was able to reach EE customer service,they told me that EE doesn’t recognize TopUp’s payments! When I called TopUp for a refund, I was told that no refund was available, but that I could add the credit using the pin I’d been provided. No pin had been provided. She sent me an email with a link to add the money to my EE account and I’m still waiting.
Reply from TopUpApr 27, 2026
Hello, In order to be able to assist you, we need to find your account in our system. Can you please provide us your account details? Your TopUp team



