Randy
Auto renewal without notice is a bad pactice.
Like others I was successful finding a caregiver. The site is useful for that. However the subscription auto-renewal is extremely frustrating. It would be simple enough to send a reminder email that an auto renewal is coming up so a customer can easily cancel if they choose to do so. Is the extra money they make worth the negative publicity and frustration on the part of their customers?
Reply from Care.comOct 8, 2026
We are sorry to hear that you had a bad experience with our service recently, but we appreciate you leaving a review to let us know more about it. You can reach us at [email protected], or you can call us at 888-498-1821 to discuss this at your convenience. Please include Reference Number REV-2026-10-07-33285172 when you contact us. Thank you!



