Great
Based on 1,486 reviews
Cuddle Clones4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We love animals.At Cuddle Clones, we recognize the unbreakable bond pet moms and dads have with their fur-children. But oftentimes that bond is disrupted due to travel, going away to college, military deployment or sadly the loss of a dear pet.We capture that connection with 100% handmade plush replicas of YOUR PET!That's right! We capture all of the physical details and personality traits of your pet in an adorable stuffed animal form. Do you know what we call these adorable creations?! You guessed it, Cuddle Clones!Pet lovers can also surround themselves with their furry friends with a 100% Custom Plush Golf Club Headcover of their pet or by having their pet’s images artistically designed and printed onto socks, pajamas, blankets, mugs and more!But Wait! That's not all!EVERY purchase provides AT LEAST 3 meals to a shelter pet! Each month Cuddle Clones donates cash to 10 shelters/animal wellness organizations. You can feel the inner warmth of a thousand puppy breath kisses knowing that a portion of your purchase has been directly attributed to improving the lives of actual animals.
Cuddle Clones (cuddleclones.com) has 1,486 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
1,486 approved reviews, newest moderated first
Kristy B.
Rarely have I gotten such personal support from an online business! They make beautiful accurate products too!
Reply from Cuddle ClonesOct 25, 2024
Hi Kristy! Thank you so much for sharing this wonderful feedback!
Denise
She's beautiful!! Thank you! I sent in LOTS of close-up face pics and the things that I was concerned might not turn out like they should, I sent extra pics (her tail and eyes) with comments about them. I told them she was a mixed breed and had features of both dogs. They NAILED it! This was ordered for me but I'm thinking my son may need it more than me. He can't stop comparing pictures with the Clone. The tag!!! My babies name is on the tag! What an awesome surprise!! I miss my baby but this is as close as I could possibly get. I have had her for a few days now and walking into the house and seeing her!!!!! I seriously have to STOP myself from doing the normal greeting that her and I had. I wanted to take her to my friends to show her but had errands to run. I didn't take her because I really thought someone would bust the window to get her out of a hot car, live in South Carolina. She's that AMAZING!! Again, thank you from the bottom of my heart and my family's. I was hoping to post pics to show how beautiful she is. (I copied and pasted this from my review on Cuddle Clones website but added a few things)
Reply from Cuddle ClonesOct 25, 2024
Thank you so much for your heartfelt review! We're incredibly touched to hear how much you love your Cuddle Clone and that it captures your beloved pet so beautifully. It’s wonderful to know that the extra details you provided helped us create something special for you and your son. We're also glad you loved the personalized tag—it’s those little touches that make it even more special! We completely understand the mixed emotions of seeing your clone and the memories it brings, and we’re honored to be a part of that. We’d love to see the pictures whenever you're ready to share! Thank you again for trusting us to create this keepsake for you and your family. If you need anything else, just let us know!
Krystal
Buyer Beware: This company is a SCAM!! Cuddle Clones state in their policy you will get a full refund. They will make you pay for shipping it back and it’s in a huge box! It’s not even stated in the policy page after reviewing it carefully. It’s incredibly unethical to not state the buyer will pay for shipping and state “you get 100% back.” The clone I received looked nothing like my dog in the photos, missing fur and a random purple circle on it! They claimed it was a logo, but it literally looks sharpied on. While watching the design process on their social media, they were designing it using a purple marker… If your dog looks like a generic dog that’s fine. But if they have subtle differences, this is not the company to use. I sent detailed photos and measurements of my dog… they failed. I also read other reviews off their website and everyone stated similar things.
Reply from Cuddle ClonesOct 25, 2024
Dear Krystal, Thank you for sharing your feedback with us. We genuinely appreciate your honesty, as it helps us improve our services. We strive to provide effective solutions for our customers while adhering to our stated policies. We apologize if our policy regarding return shipping caused any confusion. For your reference, our policies can be found on our website: Cuddle Clones Policies. As noted, we do not cover the cost of returning items. We understand that this experience has been frustrating and not aligned with your expectations, and for that, we sincerely apologize. Your satisfaction is important to us, and we are here to assist you further.
GORDON M.
Very good customer service Merry was very responsive to questions
Reply from Cuddle ClonesOct 21, 2024
Hi Gordon, Thank you for your amazing feedback!
Lori J.
I was not involved in working with them because my son and daughter in law surprised me with a clone of my baby girl, Chloe. Chloe, my 11 year old dog, passed September 18, 2024. My son received it yesterday which makes perfect sense because it was Chloe’s birthday yesterday, October 19. It has been the hardest thing for me to go through. I feel like my entire personality has changed. I am hoping to be back to my old self by the new year maybe. I feel strongly that my little Cuddle Clone Chloe will help me on this heartbreaking journey. I love it (her)! The color, the spots, patterns…..perfect! I am so thankful for it! She is so soft and it makes it much easier for me to talk to her. It was just me and Chloe until I adopted a cat last year and another one this year. They thought the clone was Chloe until they smelled it. It looks that much like her. I also have the zippered pouch where I’ll put some of her ashes. Thank you for what you do.
Reply from Cuddle ClonesOct 21, 2024
Thank you for sharing your heartfelt experience. I’m so sorry for your loss; losing a beloved pet is incredibly difficult. It sounds like your son and daughter-in-law made a thoughtful decision in getting you a Cuddle Clone of Chloe, especially on such a meaningful day. It's wonderful to hear that it brings you comfort and that the resemblance is so striking. It’s completely natural to feel a shift in your emotions during this time. I hope that as you continue your healing journey, your little Cuddle Clone helps fill some of that space in your heart. It sounds like you’re creating a beautiful way to remember Chloe, and I’m glad you have the support of your new cats too. Please take all the time you need to adjust, and know that it’s okay to lean on your memories of Chloe as you navigate this change. Thank you for your kind words about our work; they mean a lot.
Barbara E.
All my questions were answered during our chat. Louren made sure all pics I had sent were received and being used for my order.
Reply from Cuddle ClonesOct 21, 2024
Hi Barbara! Thank you for taking the time to share this awesome feedback! We appreciate you!
Sharon
Everyone with whom I've dealt at Cuddle Clones has been kind, thoughtful, & helpful going above & beyond to create the perfect memorial to my beloved Samster, who I lost just before Christmas last year.
Reply from Cuddle ClonesOct 21, 2024
Hi Sharon! We are so sorry for your loss, sending you so much love! We hope we are able to create a Plush Clone that honors the life of your Samster! Thank you for taking the time to share this awesome feedback!
Karey B.
Cuddle Clones has been so easy to work with. They are so thorough. Communicate frequently to insure product is being made exact. Quick, friendly and helpful to any questions or problems. My Cuddle Clone is stuck in transit do to a zip code error, my fault. They have been so helpful and reassuring about getting the product resent once it is returned to them. I’m so excited to see the completed product once this issue is resolved. If workmanship is as great as customer service I know I will be thrilled.
Reply from Cuddle ClonesOct 21, 2024
Thank you for your wonderful feedback! We’re so glad to hear that you’ve had a positive experience with our team. We strive to provide thorough communication and support, so it’s great to know that we could assist you through the transit issue. We appreciate your understanding and patience, and we’re excited for you to see your completed Cuddle Clone! We’re confident that the workmanship will meet your expectations, and we can’t wait for you to have it in your hands. If you have any more questions or need further assistance, feel free to reach out. Thank you for choosing us!
