DnacompleteReviews of dnacomplete.com

8 months later and no results. Do not sign up with these guys.

After 4 month of sending sample no results, no reply just nothing. Be aware don't send them your money! Purchased kit at March 2025 and there not so negative reviews but now will never even visit their site

Ordered back in April, and now it's September. Still haven't gotten my results and I spent the most money to get the best package... It looks like my sample has arrived at lab but nothing has happened since then! I'm starting to think this is a scam. May look into a class action here. Reach out if you've had a similar experience.

The company is owned by ProPhase Labs. If you look at the Q2 2025 financial results, you can see that Nebula/DNA Complete have had their equipment sold and leases terminated. They no longer can operate. This company is selling services they cannot provide. Scammers: Ted Karkus and Jason Karkus.

This company is a complete scam, they have had my sample at their lab for four months and have done nothing with it. I realise that my money is toast so I have told them to cancel out my subscription as they will never be getting anymore of my business. Regrettably, I did not do due diligence and did not know their shockingly bad reputation before ordering the full kit, "Caveat emptor!".

No results after 4 months. Don't trust them with your money, or genetic material.

They are a complete fraud, I notified my TD bank and they have refunded my VISA the $740 dollars I paid to DNA Complete. DO NOT BE SCAMMED again.

18 months and no results yet. Bought my kit when they were Nebula Genomics. The reviews back then weren't so uniformly negative and the price was reasonable. After about 9 months they said they couldn't process my sample and I had to pay $40 to submit a new one. That was about 9 months ago and still no results. Their "refund" policy states "DNA Complete does not issue refunds due to delayed shipments of kits or deliveries of kits, data, or reports." But I would say that they are only "delayed" if they ever do anything, so far I have no indication that they have.