Loop Mobile Reviews | Read Customer Reviews of loop-mobile.com

Loop Mobile Reviews | Read Customer Reviews of loop-mobile.com

Loop Mobile reviews

356 approved reviews, newest moderated first

William C.
Mar 8, 2021
Excellent condition of phone
Ordered Premium iphone 8, had some minor problems but Loop Mobile reached out and made it right. Using the phones and no issues or problems with them.
Reply from Loop MobileMar 8, 2021
Hello William Thank you for posting the review and we are sorry to hear that your experience was not up to standards. We would appreciate the opportunity to talk and investigate this further. We have tried to contact you, so please feel free to get back to us on [email protected] and we will be happy to help Mihaela Loop Mobile
Report
Alisa D.
Mar 4, 2021
I love my phone
I love my phone. It was better than I thought. I am very satisfied. Thank you Loop!
Report
Joshua B.
Mar 2, 2021
I selected the pristine phone And…
I selected the pristine phone And wanted to pay more but you all are sending the fair one😡
Reply from Loop MobileMar 2, 2021
Hello Joshua Thanks for your review. According to our system we see you have placed an order for a "fair" device, we can’t change any details of the order once this has been placed so we have shipped the grade ordered by you. We have contacted you in order to return the device and give you the opportunity to repurchase the wanted grade instead. Please feel free to contact us on [email protected] and we will be happy to help Thanks Mihaela Loop Mobile
Report
Customer
Mar 1, 2021
Give them a try!
Two day shipping and on my two week waiting and no phone. No one has been able to give me a straight answer or even offer a refund. This is a crime! I have paid for a phone and still have not received it. Very frustrating. ***Update: I have received my phone and it is wonderful! The phone came late but it is a very good buy. FedEx held my product longer than promised. Loop sent it on time and packed it well. Give loop a try, just be patient with FedEx.
Report
Stephanie B.
Feb 28, 2021
I received my husband's phone on the…
I received my husband's phone on the date I was supposed too. It has no cosmetic damages and works perfectly
Report
Sarah
Feb 25, 2021
Great phone!
Great phone!
Report
Suresh V.
Feb 25, 2021
I didn’t even got the phone
I didn’t even got the phone. Its been too long still waiting for it
Reply from Loop MobileFeb 26, 2021
Hello Suresh We can only apologize for the inconvenience this has caused you. We have dispatched your device on time however, due to current weather in Memphis, T, FedEx is experiencing delays on almost all current deliveries. If you have any other questions please do not hesitate to contact us on [email protected] and we will be happy to help. Apologies once again for the inconvenience. Thanks Mihaela Loop-Mobile
Report
Tara B.
Feb 21, 2021
I paid for this iPhone and they sent a…
I paid for this iPhone and they sent a email Saying they canceled my payment because the name and address didn’t match with my boyfriends card then I got another email saying thanks for your payment but we did not receive the phone then there is no number to reach them on so they tell us to email they still don’t respond on that smh it’s a rip off
Reply from Loop MobileFeb 22, 2021
Hello Tara Thank you for your review. We can see you have placed an order with us, and for the mentioned reasons we have notified that the system has cancelled your order and the reasons behind the cancellation. We have also processed the refund in the same day. Furthermore, we would be happy to help you to place the order again if you would prefer so. Please do not hesitate to contact us on [email protected] Thanks Loop Mobile
Report