Quest DiagnosticsReviews of questdiagnostics.com

Staff is extremely rude! No actual staff to ask question. When someone actually opens the door they are mad at the patient for asking standard questions.

As long as you are doing just a regular blood draw, Quest is fine. If you need mobile service (no kids, poor online scheduling) or need to call for some reason, you will talk to the least interested people on the planet. The two people I spoke with sounded like they were sitting at home and could not be bothered to try and help. Quest has a real quality issue on their hands for a service category where other companies are evolving much faster. The monopoly is over Quest.

Just had my dad draw some blood. Cadine from the Quest at 2000 Alafaya Trail was very courteous and professional. I would go back to her.

The nurse that helped me was very friendly and professional. Everytime I get blood drawn I end up with a big bruise from the needle. This time, there was no bruise or even a dot where the needle was inserted. She really knew what she was doing! Highly recommend.

Worst website and app I’ve ever experienced.A complete waste of time even having either.

I was in and out in no time, every efficient. Jackie was polite and professional.

I showed up 10 min early, I had an apt at 9:20, I was not seen until 9:50. When called to the room the tech was rude and indicated she could not do some of the labs because she could not understand the orders printed from the Doctor. She expressed her frustrations by tossing the papers at her computer screen. Another tech had to step into the room to try and help. Spent another 15 minutes with zero resolution. I ended having to go to another lab and that lab had no problems with the orders. I was in/out of the other lab in Lab with in 10 minutes. While waiting I saw Tech touching computer screen/equipment/patients/etc and drawing labs between patients w/o washing hands.

Rachel at 15740 New Hampshire Ct Ste A, Fort Myers was very kind and professional. She gave me all the explanation about my order, as well as the billing info. She was super fast! 20 minutes only. No hematoma, no pain, everything was great.