Greg G.
Scheels poor shipping
Scheels continues to use FedEx for shipping packages. FedEx delays every package for no reason. I purchased a $1100 depth finder and just received notice the package was indefinitely delayed in Chicago after getting 3 prior delay notices. Do not order anything online with Scheels. They will not send a new device unless FedEx reports it lost. So I am supposed to sit and wait until their shipping company figures it out. Many times FedEx just takes it over to USPS for delivery to my house. What a waste of time.
Reply from ScheelsMar 15, 2023
Thank you for your review Greg! We appreciate your feedback and do take customer feedback seriously. I apologize for the situation - but the good news is it looks like your package delivered! I am not seeing a customer service inquiry under your contact information - but have located your order and will reach out to you via email to ensure it has been recieved. Thank you for your feedback as we are always looking to improve!




