ScheelsReviews of scheels.com

I ordered cross country skis from Scheels. A tracking number was generated and sent, but the package was delayed for a few weeks before actually shipping. When a package finally arrived, it was extremely small, maybe a foot long, and felt empty. I opened the package to find only bubble wrap inside. I called the company and reported this, they asked for pictures of the package and told me they would get back to me. A few days later I was informed that they had finished their investigation, and would not be replacing or refunding me for the skis that never arrived. This business is terrible, do not let them take your money!

BEWARE OF THE CREDIT CARD SCAM When you get to the register they will tell you that if you apply for a Sheels card you will get $70 off. I did (with a credit score over 750 and it delays the answer for 2 weeks. Therefore you will have to call the store after approval and hopefully get the $70 off. This happened to everyone I saw apply

DO NOT do business with these people, if you try to make a gun purchase, trade in a gun, they will pay you NOTHING for a trade in. Then I was told my gun "jammed" and the "slide would lock back" so they wouldn't trade for it. I asked to be present for the test fire, it is a practicaly a brand new Canik, and I don't believe for a SECOND that it "jammed",they refused. I went directly to the range loaded up three magazines 17 rounds each. No jams, slide locked back every time. I've never seen a gigantic company try to weasel out of a deal like that. GO TO GRAB A GUN!! They are more reasonable and they play ZERO GAMES. I will be giving grab a gun the 1000 dollars.

Placed 11 orders in this store as they offer a good price for the product. But unfortunately for 4 orders used equipment was delivered. This was noticeable by the lack of a film on the screen, saved waypoints in memory and scratches on the surface of the device. Since I supplied the devices to travelers outside the US, it was very time consuming and expensive to return the devices to the store. I ruined my reputation and got very big problems in the end.

Scheels is such an amazing company! Best customer service ever. The employees go above and beyond to help you find what you need. They even special ordered an item for me and price matched! I’ve had several experiences with them but my favorite is when I was first getting into running and wanted to buy running shoes. An employee named Sunny at the Eau Claire Scheels helped me out. She was so patient with the new runner and brought me several different shoes for this picky girl to try on. She even figured out what kind of strike I had when I ran and found the perfect shoe for me. She was so knowledgeable and had the best personality. I learned a lot of new things about running that day. If you ever have any questions about anything you’re buying from Scheels, know that you are working with experts. Best customer service and so knowledgeable!