Excellent
Based on 245 reviews
SmartCruiser.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartCruiser.com is the leading discount cruise website created exclusively for the savvy traveler. A savvy traveler is a SmartCruiser. Purchasing a cruise from SmartCruiser.com offers not only exceptional and even exclusive pricing and offers, but the convenience of arranging airline tickets, airport transfers, hotel bookings, car rentals and trip insurance. Plan your entire cruise vacation in one stop, on one site. Book online, or call one of our highly experienced cruise counselors. Either way, you receive the best price, customized to you, the SmartCruiser. Contact Us: (1-800-444-1560)Follow Us: Facebook: https://www.facebook.com/SmartCruiser/Twitter: https://twitter.com/smartcruiserInstagram: https://www.instagram.com/smartcruiser/YouTube: https://www.youtube.com/channel/UC7RMYWQiltQNDdLE-unyHlQ/
SmartCruiser.com (smartcruiser.com) has 245 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
245 approved reviews, newest moderated first
Ladonna
I have used Smart Cruiser many times to book cruises. They are wonderful knowledgeable people there. I would tell anyone to book with them
Reply from SmartCruiser.comMay 15, 2019
Thank you for your feedback. We appreciate your kind words. It means so much to us. We look forward to helping you again.
Donald
Great price and service delivered on all the extra perks,thanks
Reply from SmartCruiser.comMay 15, 2019
Thank you for your feedback. We do take pride in providing great service and excellent value to our clients. We are glad you appreciated it. We look forward to working with you again on your next cruise vacation.
Ara S.
Excellent service as well as up to date with price drops.
Reply from SmartCruiser.comMay 15, 2019
Thank you for your feedback. We do our best to ensure our clients always have the best deals. We look forward to helping you plan your next cruise vacation.
Lois
We have always had wonderful experiences booking trips with Smart Cruiser. Jennifer Boose is an exceptional agent and continually updates us on perks. She returns calls quickly and makes us feel special.
Reply from SmartCruiser.comMay 13, 2019
Thank you for your feedback. We are so glad you have found Jennifer to be responsive. We do our best to provide service and value to our clients. Thank you for your loyalty and we look forward to assisting you again.
Carol
We really enjoyed our cruise, everything was perfect. Also, thank you for the onboard credit, my massage was wonderful.
Reply from SmartCruiser.comMay 13, 2019
Thank you for your feedback. We are so glad you enjoyed your cruise vacation and the extra value we provided with the additional onboard credit. We look forward to working with you again.
Sandy
We were not advised of port change in Japan. Cost us a huge runaround and $200 for a cab. Otherwise OK if you are American. If you're Canadian hard to get the Canadian pricing. Better dealing directly with the cruise line in my opinion
Reply from SmartCruiser.comMay 13, 2019
Thank you for your feedback. Completing the required online check in process with the cruise line should ensure you would receive notifications of any changes. We do strive to provide extra value to our clients by offering additional onboard credit on top of any cruise line offers. Even after the price of you cruise dropped after final payment and the cruise line would not make any adjustments for you, as a repeat client, we gave you even more onboard credit. We hope you will see the great value we have given you and continue to have us plan your cruise vacations
Daniel
Great service - excellent prices!
Reply from SmartCruiser.comMay 12, 2019
Thank you for your feedback. Our company is focused on providing great service and excellent value to your guests We are glad you appreciate it. We look forward to helping you plan your next cruise vacation
Lawrence
Excellent service and very responsive to queries and questions.
Reply from SmartCruiser.comMay 12, 2019
Thank you for your feedback. We do our best to provide knowledgeable, prompt service to meet your vacation needs. We would be happy to assist you again with your next cruise vacation.
