Excellent
Based on 245 reviews
SmartCruiser.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartCruiser.com is the leading discount cruise website created exclusively for the savvy traveler. A savvy traveler is a SmartCruiser. Purchasing a cruise from SmartCruiser.com offers not only exceptional and even exclusive pricing and offers, but the convenience of arranging airline tickets, airport transfers, hotel bookings, car rentals and trip insurance. Plan your entire cruise vacation in one stop, on one site. Book online, or call one of our highly experienced cruise counselors. Either way, you receive the best price, customized to you, the SmartCruiser. Contact Us: (1-800-444-1560)Follow Us: Facebook: https://www.facebook.com/SmartCruiser/Twitter: https://twitter.com/smartcruiserInstagram: https://www.instagram.com/smartcruiser/YouTube: https://www.youtube.com/channel/UC7RMYWQiltQNDdLE-unyHlQ/
SmartCruiser.com (smartcruiser.com) has 245 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
245 approved reviews, newest moderated first
William
All my travel arrangements have been handled professional and friendly. I receive various cruise offers from time to time and when needed have received advice on cabins, etc.
Reply from SmartCruiser.comMay 8, 2019
Thank you for your feedback. We are glad to know that our agents have been friendly, knowledgeable and professional. We appreciate your kind words and look forward to taking care of your next cruise vacation for you.
Traveler
While I was very happy with most everything, there were some questions I had & after being unsure of the answer, contacted the cruise ship directly and got a different response. Otherwise, I am very happy & would use your service again.
Reply from SmartCruiser.comMay 8, 2019
Thank you for your feedback. While we are glad you were happy with almost everything, next time we will do our best to earn a 5 star rating from you. We don't want to fall short in any area. We strive to provide great service and excellent value to our client. We look forward to working with you again
Catherine
No hassles. With my previous agent we had to beg her for the promised perks. We've learned our lesson.
Reply from SmartCruiser.comMay 8, 2019
Thank you for your feedback. We do our best to provide you with great service and excellent value. We are glad you found your experience with us to be an easy one. We look forward to helping you plan you next cruise vacation.
Marilyn
Best online cruise website. Always offers lowest prices available plus generous onboard credit. Very easy to navigate and like being able to see all cabin categories and map of available cabins. Agents are also very knowledgeable and helpful, but never any pressure to book.
Reply from SmartCruiser.comMay 8, 2019
Thank you for your feedback. You made our day! We appreciate your kind words and look forward to assisting you on your next cruise vacation
Nancy
This is the 4th time we have used Smart Cruiser and have always been happy. We have saved a great deal of money. The agents have always been very responsive to needs and requests. We will certainly use them again.
Reply from SmartCruiser.comMay 8, 2019
Thank you for your feedback. We appreciate your loyalty. We do our best to provide great service and excellent value. We look forward to working with you again on your next cruise vacation.
Thomas
My wife and myself have worked exclusively with SmartCruiser for over a decade now, and have always been totally satisfied with their professionalism. Kim Tuchek has always been both professional & sociable. Kim has never failed to keep us up to date on all upcoming events, payments, etc. SmartCruiser should be proud to have employees of Kim’s work ethic and outgoing personality.
Reply from SmartCruiser.comMay 8, 2019
Thank you for your feedback. We are proud to have Kim on our team. She has been with us from the very beginning. We are happy you enjoy her services and the value we can bring to your vacation planning. We look forward to working with you again.
PAC
We have use Smartcruiser many times to book our cruise vacations...have always had a great experience. Robert Weber has been great to deal with.
Reply from SmartCruiser.comMay 8, 2019
Thank you for your feedback . It's nice to know that you have been pleased with the service Robert has provided. We appreciate that and look forward to working with you again.
Jerry & P.
We have enjoyed working with Jenn Zito as she has made our travel easier and is always looking for the best deals in cruising, for us.
Reply from SmartCruiser.comMay 8, 2019
Thank you for your feedback. We are happy to know that Jenn provided you with service and value so you could have a great cruise vacation. We look forward to helping you again.
