Excellent
Based on 574 reviews
Smartpress4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.
Smartpress (smartpress.com) has 574 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
574 approved reviews, newest moderated first
Colton
Excellent quality business cards, exactly as described. Communication was great, and Smartpress even caught an error in my artwork so I could fix it before printing. Color consistency was spot-on, unlike some other vendors I’ve used. I would absolutely use them again.
bel
each copy was inconsistent. the cutting was horrible and every single print was different from the next. this is my first time printing from you and i am willing to try again, but i hope next time is better
Reply from SmartpressJan 26, 2026
Hello, Thanks for leaving us feedback and a review. This helps us look deeper into our processes and how we can improve the quality. I am very sorry to hear that every print was inconsistent. We can do better. I will reach out to you separately for a way to make this right.
Christina
Great experience printing both my save the dates and wedding invitation suite with Smartpress. Pricing is great, proofs come back quickly, and everything prints and ships quickly. We did the save the dates on uncoated smooth natural and our wedding suite on felt weave natural. We were really happy with both of those choices. I suggest ordering the paper sample book before making your choice. We were also given way more copies than we ordered. We didn't count but for our wedding suite we did 3 pieces with 95 of each and it looks like we got double for each piece. The only negative I experienced was the top 3 or 4 pieces in each bundle came with some bent corners but since we had so many extras it didn't affect us. Overall great experience!
Beatrice
The reorder process is easy and the ability to submit a change is readily available. Office staff requesting order affirm we will order from Smartpress again.
Michaela
SUPER HELPFUL I scheduled a call to go over options on a rush job that was causing me stress and Amanda was super helpful and understanding. While i didn't see the final printed piece in person (because it was shipped directly to another city), my team sent me a video and it looked pretty amazing. 5 stars all around.
Ben E.
I ordered a 6 panel mega brochure and it was delayed and folded wrong. But Amy and her team fixed it right away and did what it took to make the job right. As a business owner I love companies that stand behind their product and production. Would highly recommend smartpress.
Veronica
Phenomenal work! Not only did my booklets arrive on time (ordered with a need of a very quick turnaround), but the quality well exceeded my expectations. 10 out 10 recommend!
Helping Hands Creations I.
Great customer service - attentive, friendly, and accommodating. The cards look wonderful as well. Professional quality.
