SmartpressReviews of smartpress.com

This was our first order with SmartPress and I was very impressed. We ordered direct mail cards (6.75 in x 5 in card, double sided printing) with A7 envelops (with printed company logo) . First of all, they sent me a free sample book of cardstock which is very helpful for me to choose the right cardstock. The customer service staff are very helpful and polite to answer all the questions and provide guidance through chats all along during the process of order. They have a great online system to order, review and approve proofs. They said the production, including printing cards, stuffing envelops and postage, only took 2 business days. As promised, I approved the proof on Dec 1 and the cards got shipped out on Dec 3. The cards were printed in high quality. The cardstock I chose was Uncoated Smooth - White 130# Cover which I found it perfect for the postcard. Even my graphic designer was very happy with the products. He said the printing was sharp and the thickness of the cardstock was just right! The price was very reasonable. The printing cost was very reasonable. We saved almost 50% of postage by direct mailing. And last but not least, thanks to Jacob Rider, the account specialist at Smartpress, who connected with me via email once I created the account, making sure I received the free sample book of cardstock and provided me precious advice on the timing of order. Overall I had an amazing experience ordering from Smartpress. I will definitely order again.

As soon as the printer was aware of Fed Ex losing my package they stepped to to reprint and overnight thank you so much!!!

Excellent printing company! Extremely professional! I love that they assign an account specialist to your project and provide you graphic design assistance if needed.

The company quality of prints for my magnets were great! It was fast and timely. The magnet itself is strong compared to other companies I've used in the past. Will definitely go through Smartpress for future orders!

My invitations and envelopes order was a little complicated, and the chat bot was actually decent at answering my initial questions. Once I submitted the order, responses to my questions and modifications were usually complete within a business day. There was a printing delay and SmartPress made it right by providing complimentary 2 day shipping, so ultimately my order only arrived a couple business days late. And the quality of the final product is great. Really good color and image resolution, and pretty similar to the soft proofs they gave.

love the team and the product always comes out great. I've been using smartpress for years for their quality.

Customer service is fantastic.

The whole experience seems effortless. Calleigh is amazing – knowledgable and PATIENT. The website is easy to navigate and had loads of options. And our clients (and we!) appreciate the quality.