Excellent
Based on 286 reviews
Stair Warehouse4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exceptional Quality!Your steps and railing system should fit the rest of your home aesthetically and safely. We provide the finest stair components to create a stunning, sturdy stair banister. These include Iron Balusters, Stainless Railing, Wood Handrail, Newel Posts, and Wood Balusters.Our wood stair parts are manufactured with the best furniture grade hardwoods using only the best construction methods available. Our stainless stair railing parts are made from 304 grade and 316-grade stainless steel that offers long-lasting finishes and adds extra strength and durability.Wide Variety:We offer an extensive selection of stair components. Most of our stair parts are manufactured right here in the USA. From Handrail, Newel Posts, Box Newel Posts, Iron Balusters/Spindles to Treads and Starter Steps, and more.We have a full line of Modern Stair Railing Parts made of Stainless Steel if you want a modern rail system inside or outside your home or business. We have a NEW Stainless Lighted LED Railing System. We have recently added a new line of Modern Horizontal Railing that goes best with our Contemporary Wood Newel and Modern Wood Handrail.
Stair Warehouse (stairwarehouse.com) has 286 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
286 approved reviews, newest moderated first
Keith M.
Product arrived quickly and communication with shipping department was great.
Reply from Stair WarehouseMay 11, 2026
Thank you for your excellent review and kind words, Keith. We’re so glad to hear you were pleased with our customer service, and we truly appreciate your business. We look forward to serving you again soon. Blessings, Shawn
Patrick F.
Quality product. Quick delivery
Reply from Stair WarehouseMay 7, 2026
Thank you for your 5-star review, Patrick! We truly appreciate your business and your kind words. Please don’t hesitate to reach out anytime if you ever need assistance. ~ Shawn 832-797-8219
Curtis B.
It was an easy exchange. The items I needed were shipped the same day my return arrived.
Reply from Stair WarehouseMay 13, 2026
Hey Curtis, Thank you so much for your 5-star review. It truly means a lot to our team, and we’re glad we were able to get the exchange resolved for you. Please don’t hesitate to call me anytime if you need anything at all. ~ Shawn owner 832-797-8219
Steve H.
The quitay of the material and ease of ordering
Reply from Stair WarehouseApr 28, 2026
Hey Steve, Thank you for the kind words and great review—we really appreciate your support and your business. Please feel free to reach out anytime if you need anything. Shawn 832-797-8219
Mark H.
They delivered 100% on time, what i wanted, in excellent condition.
Reply from Stair WarehouseApr 28, 2026
Thank you for your wonderful review, Mark. We truly appreciate your kind words and feedback. Feel free to reach out anytime—we’re always happy to help. Blessings, Shawn 832-797-8219
Steven C.
It is a good product. The instructions could be better
Reply from Stair WarehouseApr 23, 2026
Hi Steven, Thank you for your review—we truly appreciate your business and are glad to hear you’re happy with the product. If you ever need anything, feel free to call me anytime at 832-797-8219. ~ Shawn
customer
Quality product with fast delivery
Reply from Stair WarehouseApr 22, 2026
Thank you for the great review, Travis. We really appreciate your business and are glad to hear everything went smoothly with your order. ~ Shawn 832-797-8219
Kevin M.
It take 4 days before order is processed and finally shipped
Reply from Stair WarehouseApr 23, 2026
Hi Kevin, We’ve issued a refund for your shipping due to the inconvenience. Please feel free to call or text me anytime at 832-797-8219. Thanks, Shawn
