Excellent
Based on 286 reviews
Stair Warehouse4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exceptional Quality!Your steps and railing system should fit the rest of your home aesthetically and safely. We provide the finest stair components to create a stunning, sturdy stair banister. These include Iron Balusters, Stainless Railing, Wood Handrail, Newel Posts, and Wood Balusters.Our wood stair parts are manufactured with the best furniture grade hardwoods using only the best construction methods available. Our stainless stair railing parts are made from 304 grade and 316-grade stainless steel that offers long-lasting finishes and adds extra strength and durability.Wide Variety:We offer an extensive selection of stair components. Most of our stair parts are manufactured right here in the USA. From Handrail, Newel Posts, Box Newel Posts, Iron Balusters/Spindles to Treads and Starter Steps, and more.We have a full line of Modern Stair Railing Parts made of Stainless Steel if you want a modern rail system inside or outside your home or business. We have a NEW Stainless Lighted LED Railing System. We have recently added a new line of Modern Horizontal Railing that goes best with our Contemporary Wood Newel and Modern Wood Handrail.
Stair Warehouse (stairwarehouse.com) has 286 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
286 approved reviews, newest moderated first
Mark A.
Easy navigation on site, good communication, fair price, speedy delivery, arrived in good condition.
Reply from Stair WarehouseNov 5, 2025
Hey Mark, thank you so much for the great review! We’re thrilled to hear that you’re happy with everything and really appreciate your support. I look forward to working with you again in the future — and please don’t hesitate to call me anytime at 832-797-8219. ~ Shawn
cuttingedge
Look and Quality
Reply from Stair WarehouseNov 4, 2025
Thank you so much for your 5-star review! We truly appreciate your business and look forward to working with you again in the future. Please feel free to call anytime at 832-797-8219.
James P.
As always quick delivery from time of order. Thought shipping was wayy too much since other stair parts venders are flat rate fees for 200-300 dollar orders. Shipping started at over 100.00 which i questioned . Got a response and it was lowed 47.00 because of calculation mistake. Thank you for being a great company to order from.
Reply from Stair WarehouseNov 3, 2025
Thank you so much for your wonderful review and feedback, James. We truly appreciate your support and look forward to working with you again in the future. Please don’t hesitate to call me anytime at 832-797-8219.
Melody T.
The quality of the ballusters were phenomenal!!! Changing from wood to iron was a total upgrade and a update!
Reply from Stair WarehouseOct 29, 2025
Thank you so much for your wonderful review, Melody! We truly appreciate your kind words and are thrilled to hear that the iron balusters look great in your home.
Alessandro R.
It’s so nice to place an order with a company that fulfills perfectly. I am extremely happy with the products and service of Stair Warehouse. I ordered 7 stair posts, 60 balusters, 30 ft of hand rail and installation hardware. The quality assurance was spot on and all material was delivered securely and damage-free. I highly recommend Stair Warehouse! You will be glad you did business with such a competent company!
Reply from Stair WarehouseOct 29, 2025
Thank you for your wonderful review, Allessandro! We truly appreciate your kind words and support — it means the world to us. Blessings to you, and please feel free to call me directly anytime at 832-797-8219.
carl K.
so far, my experience has been fine, you've taken my order online, confirmed it and told me when to expect delivery. I will follow up when I take delivery and start installation.
Reply from Stair WarehouseOct 27, 2025
Thank you for your 5-star review, Carl! We truly appreciate your business. If you ever have any questions, please don’t hesitate to call me directly — I’m one of the owners and will make sure you’re taken care of. ~ Shawn 832-797-8219
Melissa Y.
We Redid our basement stairs ourself, literally every single piece and once it was time to put the stair posts up with shoes, we find out the rail we installed has wrong angle.... and two bags full of shoes we could not use. Luckily we found the zip brackets and shoe kits from stair warehouse, we had again pay for something additional but man these saves our lives, sanity and the staircase. They worked beautifully! One top shoe has stripped set screws so we need to work around that but the rest were perfect. Thank you!
Reply from Stair WarehouseOct 27, 2025
Hi Melissa, Thank you so much for your 5-star review! I’m really glad to hear the Zip Clip Shoe Kit worked out great for you. We appreciate your kind words and your support. Hope to hear from you again soon. Enjoy your week ~ Shawn
Edward M.
The newell post was exactly what i was looking for and in stock, delivered in a timely manner.
Reply from Stair WarehouseOct 22, 2025
Hey Edward, thank you for your great review and kind words. We appreciate you very much much ~ Shawn.
