Liz
The sales rep was not honest and…
The sales rep was not honest and misrepresented the functionality of the system. I explained my texting needs and requirements to the rep prior to starting the service. Over all the system has great potential. The pricing plan features was reasonable as presented by the rep prior to starting the service. But very different after I started. They charge for incoming text, over 160 characters and attachments are considered additional text. Nickle and dime every thing. The number of allotted text for the price was not as present and not worth it once actually using the system. I would not recommend.
Reply from Text RequestJul 10, 2023
Liz, so sorry to hear that you've had a sub-optimal experience. I have brought this to our Sales Manager and to my CEO. Internally, all parties have met and talked through this situation. If you have any questions or comments, please feel free to reach out to us at anytime. Best.




