MYSPACOVERReviews of myspacover.com

I wish I'd read these reviews before I purchased my cover, because they are all accurate. Poor quality, stitching started coming apart after about 6 months and when I reached out about a replacement per their warranty I was told the condition was due to "waterlogging" and normal wear and tear and therefore not covered. Dan did offer to provide a new cover at a "considerable" discount; however, his discounted price is right on par with other companies and I'd much rather take my business elsewhere. Cheap product and poor customer service.

The worst. Cheap, misshapen, and expensive. Save yourself the aggravation and seek elsewhere. You’ll regret dealing with myspacover.

Horrible customer service. I purchased the top of the line cover for my spa. It lasted two years. I filed a claim and was denied because I removed the tags on the OUTSIDE of the cover. Who leave hideous tags on the outside for everyone to see? I provided receipt and photos...but was denied. The website says 100% satisfaction. Does this sound like that? Stay away.

Bought a cover to replace our older one and paid for fairly good price for it August of 2024. I ordered it with extra wrap around the foam so no water can get in. Well it lasted about 1 year and the foam on the top has started to melt and created pockets where the cover has sunken in. Obviously not pleased and sent a email in to inquire about warranty service and after 5 days received a email from Dan requesting pictures. Me and my wife took the foam out and sent Dan the pictures back within a day of his email. Well I have never heard back from Dan even after sending another email in another week and a half later. So the moral of this story is dont expect any warranty service from this Company after the sale. I would not buy anything from them again.

Well should of read the reviews first. Stupid me!! Made me think I was getting lifts I ordered. And no that was just the metal inside to screw the lifts on. They dont sell the lifts, even though the pic is highlighted, thats what I thought I was getting. Cover is good but now we have to figure out how to open and close without lifting it ourselves.

Poor qualify product, company refuses to honor warranty claiming that all the issues we have (handle tore off, seams falling apart, etc) are normal wear and tear)

I live in the northwest where rain is a thing! Before purchasing, I explained that my hot tub was out in the open and not covered so please sell me something waterproof for my situation. The cover they sent me is anything BUT waterproof. My tub is full to the top in the winter from rainwater filtering through their cover.

This is my 4th cover in more than 20 years. It looks amazing! Went with the light blue. Was delivered on time and deliver went very well. They even helped my husband carry it in back.