Shahnaz
Great customer service experience
I was updating format on a print order and needed some guidance to do it correctly. Your team was exceptional in the communication and the order was perfect! Arrived quickly, high quality product. Thank you!

Excellent
Based on 574 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.
Smartpress (smartpress.com) has 574 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
574 approved reviews, newest moderated first
Shahnaz
I was updating format on a print order and needed some guidance to do it correctly. Your team was exceptional in the communication and the order was perfect! Arrived quickly, high quality product. Thank you!
Maya
The order came quickly, and package very safely to ensure no damage. And customer services was very helpful for a first time order
Esteban
As usual, great service!
Reply from SmartpressOct 12, 2026
We appreciate you! 💙
Vivian F.
Smartpress response and turn around time is very quick. There is always someone who gets back with you to clarify or answer questions. The quality of their product is excellent!
Reply from SmartpressOct 12, 2026
Thank you for the wonderful feedback! We're so glad to hear that our team has been helpful and responsive and that you're pleased with the quality of your printing. We know how valuable your time is, so providing quick answers and reliable turnaround times is always important to us. We truly appreciate your support and look forward to working with you again!
James V.
Quick response to questions, fast service, good quality, surprisingly good packaging for the price.
Reply from SmartpressOct 12, 2026
Thank you so much! 💙
Kelsie
Beautiful product, seamless ordering, great experience!
Reply from SmartpressOct 12, 2026
Thank you so much. We are so happy we were able to create a great experience for you!
Kathy G.
Smartpress never fails to produce a high-quality product and meet our deadlines. Thank you for being responsive in double-checking all of the details and ensuring that we receive exactly what we need in the time that we need it.
Reply from SmartpressOct 12, 2026
Thank you so much for your continued trust in Smartpress! We're happy to hear that our team consistently delivers the quality, attention to detail, and responsiveness you count on. We know how important deadlines are, and we're glad we can help make your printing process a little easier. We truly appreciate your business and look forward to continuing to work with you! 💙
Karen
After 45 years in the design and printing business, I've become quite skeptical when it come to printers. Smartpress happily surprised me with: the quick turn-around time, the easy-to use order form interface, your customer service reps and the quality of the printing (which was amazing). Thanks!
Reply from SmartpressOct 12, 2026
Thank you so much for your wonderful review! Coming from someone with 45 years of experience in the design and printing industry, your feedback means a great deal to us! We're thrilled that we were able to exceed your expectations, from the ordering process and turnaround time to our customer service and print quality. We truly appreciate you giving Smartpress a chance and look forward to working with you again! 💙