Michael
great job and an excellent customer…
great job and an excellent customer experience
Reply from SmartpressOct 5, 2026
Thank you so much!! 💙

Excellent
Based on 574 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.
Smartpress (smartpress.com) has 574 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
574 approved reviews, newest moderated first
Michael
great job and an excellent customer experience
Reply from SmartpressOct 5, 2026
Thank you so much!! 💙
Anita
Quick and easy to use with templates available. The draft revision process was a bit wonky but they were quick to help. Product was beautiful and professional as always.
Reply from SmartpressOct 5, 2026
Thank you so much! We’re glad our team was able to help with the revision process and that you loved the final product. We appreciate you choosing Smartpress and look forward to printing with you again!
Jason
excellent customer service and responsiveness to our needs. very professional team.
Reply from SmartpressOct 5, 2026
Thank you so much! We appreciate you! 💙
MORGAN
A truly beautiful print job done by the team but there was legit no packaging around the items. The box was bigger than the items so I received th order with more than half having smashed corners. Unfortunately the project was time sensitive so I was unable to get a replacement.
Reply from SmartpressOct 2, 2026
We’re so sorry your order arrived this way, especially after you were happy with the quality of the printing itself. Your items should have arrived properly protected, and we understand how disappointing it was to have more than half of them damaged. Particularly with a time-sensitive project that didn’t allow for a replacement. We truly appreciate you taking the time to share this feedback. We’re continually working to improve our processes, including how orders are packaged for shipment, and your experience is important as we continue making those improvements. We sincerely apologize for the experience and hope we have the opportunity to provide you with a much better one in the future.
Claudine
Perfect prints
Reply from SmartpressSep 29, 2026
Thank you so much! 💙
Maureen
This company is fantastic! They do a quick turnaround, their products are very well done, they stand by what they sell, and their customer service is wonderful. I am a new customer to this company and I'm very impressed.
Reply from SmartpressSep 29, 2026
Thank you so much! We’re thrilled to hear your first experience with Smartpress was such a great one. We appreciate your kind words about our quality, turnaround, and customer service, and we look forward to printing for you again!
Daniel
I recently used Smartpress for a fairly important print project for my business, figBid.com, and I couldn't be happier with the results. We spent a tremendous amount of time designing and refining our materials, so when it came time to print them, quality really mattered. The finished pieces from Smartpress were beautiful. The colors were rich and accurate, the images and fine details reproduced extremely well, the paper and finish felt professional, and the overall print quality exceeded my expectations. The ordering and file-submission process was straightforward, communication was good, and everything arrived looking exactly the way we had hoped. When you put this much work into creating something, there's always a little anxiety when you open the box and see the finished product for the first time. In this case, that disappeared immediately. We brought the materials to a large event and were proud to hand them out. They represented our brand exactly the way we wanted them to. Excellent experience from beginning to end. Smartpress will absolutely be at the top of my list for future printing projects.
Reply from SmartpressSep 29, 2026
Thank you so much for taking the time to share this! We know how much time, care, and work go into creating something that represents your business, and we’re thrilled that the finished pieces brought your vision to life. Hearing that you were proud to hand them out at your event means so much to our team. We truly appreciate you trusting Smartpress with such an important project, and we look forward to printing for you again! 💙
Amber
Product was exactly what I wanted. Looks so professional and beautiful for my first big project created! cant wait ti use. And a huge shout out to the team!!! so patient and helpful.
Reply from SmartpressSep 29, 2026
Thank you so much! We’re thrilled your project turned out exactly as you envisioned. We appreciate the shout-out to our team and can’t wait to print for you again! 💙