Reese
Signs look perfect!
Products look great and support was seamless.

Excellent
Based on 574 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.
Smartpress (smartpress.com) has 574 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
574 approved reviews, newest moderated first
Reese
Products look great and support was seamless.
Hope
Beautiful work, personalized customer service, fast and a company that you can get behind!
Mai T.
As a first-time customer, I had a great experience with my order of 300 booklets in 5x7 size. The customer service agent was very kind and understood our deadline for the upcoming conference event. They expedited the production time for us at no extra charge, and the booklets turned out beautifully. The pricing was reasonable as well. Great job, production team! I will definitely come back for more orders.
Marlin
Our business loves this company! Quick and quality printing and top notch customer service.
Eric O.
Short run 2nd order of some large sized brochures. My client received the pieces directly and was thrilled with the results. Very pleased. Happy client. Good job!
Nicole
It was easy and fast
Maddie
I had high hopes for this project, but was rather disappointed at the results. My design incorporated a narrow outlined border, which I worked diligently to be pixel-perfect on all sides. The proof's margins and cut lines appeared to be correct, so I approved. When I received the order, each card appeared to have a larger margin on the top than on the bottom and along the sides. This created an illusion that the design hadn't been centered like my proof showed. I know things can shift in the printing process, but I was bummed to see this, especially having been satisfied with other SmartPress orders in the past.
Reply from SmartpressFeb 23, 2026
Thank you so much for taking the time to share this. I’m really sorry the final result wasn’t what you expected, especially after putting such care into your design. Borders can be particularly sensitive because Smartpress has a standard cutting tolerance of up to 1/8″. Even a slight shift during trimming can make thin borders look uneven. For future projects, we typically recommend removing borders, making them thicker, or placing them at least 1/4″ inside the trim line to help prevent this effect. I’ll be reaching out to you directly so we can take a closer look at your order and work toward a solution together.
Janet
I love the variety of paper options, including recycled, love the idea of carbon-neutral printing, and especially love that customer service is done by real human beings, not chat-bots.