Excellent
Based on 574 reviews
Smartpress4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.
Smartpress (smartpress.com) has 574 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
574 approved reviews, newest moderated first
kay stratman S.
The booklet that Smartpress printed for me exceeded my expectations. My proof was compost quickly and shipped soon after my approval.
Reply from SmartpressMay 28, 2026
That is so nice to hear! We do our best and are happy we were able to not only meet, but exceed your expectations. Thank you so much for your kind words & business. We appreciate you.
John
Print quality, including color balance, was excellent.
Reply from SmartpressMay 27, 2026
Thank you for this! We do our best and are so happy your project turned out excellent!
Katie
Great quality
Reply from SmartpressMay 27, 2026
Thank you so much, we appreciate you!
Scott J.
I’m a retiree and found the whole process easy to follow. My first time considering an online print service. The product was great. I asked for a hard copy to review first. It was shipped quickly and gave me the assurance of what I was getting. Well worth it. I’m planning to use this site for future printing products.
Reply from SmartpressMay 27, 2026
Thank you for sharing your experience! We’re especially happy to hear that the process felt easy to follow and approachable for your first time using an online print service. It’s great to know the hard copy proof gave you confidence in the final product and that everything arrived quickly. We truly appreciate your support and look forward to helping with your future printing projects!
Chris
Great product, nice quality finishes, fast and accurate internal soft-proof review prior to customer sign-off. Also, company happily unbothered by provocative content. Will use again
Reply from SmartpressMay 27, 2026
We’re happy to hear you were pleased with the product quality, finishing, and proofing process. Our team works hard to ensure orders are reviewed carefully and produced accurately, so it’s wonderful to know that stood out in your experience. Thank you for the great feedback!
Diana Munoz S.
The business cards I ordered came out beautifully. The designer was professional and courteous. A great place that delivers a spectacular product.
Reply from SmartpressMay 27, 2026
Thank you for the wonderful review! We’re thrilled to hear your business cards turned out beautifully and that you had a great experience working with our team. We appreciate your support and hope to work with you again soon!
Kathy B.
The process was very easy and the proof service made me feel very confident that the final product would be exactly what I was hoping for. I had a deadline and there was no need to ask for rush service because it was even quicker than I expected. The quality and price were right on target.
Reply from SmartpressMay 27, 2026
We’re so glad to hear the process felt easy and that the proofing stage gave you confidence in the final result. It’s especially great to know we were able to exceed your timeline expectations while still delivering the quality and value you were looking for. Thank you for the thoughtful feedback!
Winter
Smartpress always has great quality product and has extremely good customer service. Their project management update system is really handy, I never feel like there isn't progress being made or as if I wouldn't be able to reach someone with a question or concern.
Reply from SmartpressMay 27, 2026
Thank you so much for the kind words! We appreciate you taking the time to share your experience. It means a lot to hear that our communication, project updates, and customer support helped you feel informed and supported throughout the process. We’re grateful for the opportunity to work with you and look forward to helping with future projects!
