Excellent
Based on 574 reviews
Smartpress4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.
Smartpress (smartpress.com) has 574 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
574 approved reviews, newest moderated first
Kelly
Beyond thankful for SmartPress! I reached out for quotes and with lots of questions and Lindsay was very nice and helpful. They were cost effective for my wedding invitations and my invitations turned out perfect. THANK YOU SMART PRESS!
Reply from SmartpressMay 21, 2026
And we are thankful for you! Thank you so much for your kind words. We appreciate you and your business. Have a happy wedding!
Tara
I absolutely loved the desk calendars I was able to create with Smartpress! They are beautiful quality, and shipped really quickly. Thank you!
Reply from SmartpressMay 20, 2026
We are so happy we were able to bring your design to life. Thank you for your kind words!
Jacob
Fantastic quality, customer service, and production speed.
Reply from SmartpressMay 19, 2026
Thank you so much for this. We appreciate your kind words & your business.
Tony
I had a fantastic experience with Smartpress. Great service, great communication, great execution, and turnaround was very quick. Highly recommend their services!
Reply from SmartpressMay 19, 2026
Thank you so much for the thoughtful review! We’re so happy to hear you had a fantastic experience with us. Providing great communication, quality work, and quick turnaround times is always our goal, so it truly means a lot to know that we came through in your experience. We really appreciate the recommendation and look forward to working with you again in the future!
Barbara
Products were great, customer service was exceptional.
Reply from SmartpressMay 19, 2026
Thank you so much for this. We appreciate you!
Sully
Really great customer service, and the paper and finish were as advertised. I'm less pleased with the cut of the business cards--they seem to chip off the bleed and expose the white of the cardstock.
Reply from SmartpressMay 19, 2026
Thank you so much for the kind words about our customer service and print quality, we truly appreciate it! I’m sorry to hear the trim on the business cards did not meet expectations. Because business cards are cut in large stacks, slight shifting can occur during production, especially on designs with full-bleed or borderless designs, which may expose a small amount of the cardstock edge. That said, we absolutely understand how noticeable that can be on a finished product. If you would like a reprint, please feel free to reach out to our Customer Service team via live chat on the website or at [email protected]. We would be happy to take a look and see what we can do to help make this right.
Melanie
Great experience from start to finish! Uploading files was easy, communication was top-notch, and my signs were high quality and turned out perfect!
Reply from SmartpressMay 19, 2026
We are so happy to hear you had a great experience. Thank you so much for the kind words!
Nicolai R.
The Smartpress team has always done a good job supporting my company. We've run many print projects with them and are very happy with the results.
Reply from SmartpressMay 15, 2026
Thank you so much for your continued support and kind words! We love helping other businesses shine and bring their ideas to life, so hearing that you’ve been happy with the results means a lot to our team. We look forward to continuing to support your future projects!
