Excellent
Based on 574 reviews
Smartpress4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.
Smartpress (smartpress.com) has 574 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
574 approved reviews, newest moderated first
Diana
Quality is excellent, fast shipping but expensive
Reply from SmartpressMay 15, 2026
Thank you for the feedback! We’re so glad to hear you were happy with the quality and fast shipping. We also appreciate the honest note on pricing, and we always do our best to balance competitive pricing with the quality and service we provide. We’re hopeful we’ll be able to offer even better pricing opportunities in the future as well. Thanks again for your support!
Maddy
I can’t say enough good things about my experience with my order. The team worked with me to ensure I loved what I received. The communication was instant and the human part of the business really stood out with customer service. I recommend them to everyone now. :)
Reply from SmartpressMay 15, 2026
Thank you so much for the kind words! Hearing that both the product and the experience stood out to you means a lot to our team. It is wonderful to hear that the communication and human connection made such a positive impact. Knowing you now recommend us to others is one of the highest compliments we could receive. We sincerely appreciate your support and look forward to working with you again in the future! :)
Daniela
They where so helpful with changes I needed to make. Printing was amazing
Reply from SmartpressMay 14, 2026
Thank you so much. We appreciate you!
Franklin Kitchen C.
We had a great experience with Smart Press! We ordered custom 24x36 yard signs for our cabinetry business, and the results were outstanding. The printing was perfect, with the colors matching exactly as shown in the digital proof. The size was just right, and the quality of the print exceeded our expectations. The packaging was excellent—each board was neatly and securely wrapped to protect it from any damage during transit. They also separated our order into three sets, which made it much easier for us to handle and move. Delivery was quick, and FedEx was very professional and friendly. Highly recommend Smart Press for their quality, attention to detail, and excellent customer service!
Reply from SmartpressMay 14, 2026
There is nothing we love more than seeing our work help another business shine! Thank you so much for this detailed review! It’s wonderful to hear that the yard signs are meeting the high standards of your cabinetry business. We take a lot of pride in our logistics and kitting, so I’m thrilled that separating the order into three sets made the delivery more manageable for your team. We also believe the 'unboxing' experience matters, hearing that the protective wrapping did its job perfectly is exactly what we strive for. We look forward to being your print partner for years to come!
NoBacon
Fast service. Fast shipping. Great quality paper and I absolutely love the sample deck of paper. Made choosing the paper so much easier! Not sure what else one can ask for
Reply from SmartpressMay 13, 2026
Thank you so much for your kind words! We’re thrilled to hear you enjoyed the quality of the paper, the speed of service and shipping, and especially the sample deck. We know choosing the right paper can make a huge difference, so we’re happy it helped make the process easier and more enjoyable for you. We truly appreciate your support and look forward to working with you again on future projects!
Jess
Great product and customer service!
Reply from SmartpressMay 13, 2026
Thank you so much for your kind words! We’re so happy to hear you were pleased with both the final product and the customer service you received.
Lidiia
Good service, nice team, always responsive and helpful, great quality of the prints!
Reply from SmartpressMay 13, 2026
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with both our team and your prints. We sincerely appreciate your support and look forward to working with you again in the future!
Mitali M.
What a great quality product for the best price!
Reply from SmartpressMay 13, 2026
We truly appreciate your support and look forward to working with you again on future projects!
