Excellent
Based on 574 reviews
Smartpress4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.
Smartpress (smartpress.com) has 574 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
574 approved reviews, newest moderated first
Sarah S.
We truly appreciate the new customer discount. Our not so very big order was rushed because we let our project manager know that we needed it sooner. It was a brochure for my daughter's fair project for prospective buyers the quality was excellent! We are definitely amateurs at graphic design, and the finish product was lovely.
Janet
Great quality and fast service
Don M.
This was my first experience with Versions. It went great. Got 16 different designs in one shot. All are lovely.
Shelby
I am not a designer so getting the two different designs into a format that worked was a huge pain. The quality of the print was awesome, but the lack of guidance in helping me format the info was frustrating and delayed printing.
Reply from SmartpressMar 17, 2026
Thank you for your feedback. We’re glad you were happy with the print quality. We understand how frustrating the formatting process can be without a design background. While our process does rely on print-ready files, our communication could have been clearer and more supportive, and that’s on us. We appreciate your patience and your feedback as we continue to improve.
Katie
The printed programs were high quality and met our expectations. However, we encountered challenges with meeting a clearly communicated hard deadline. A staff member drove to pick up the programs after being told they were ready, only to be asked to return the next morning. We had to reiterate the urgency multiple times. Improved communication and follow-through on timelines would make for a smoother experience.
Reply from SmartpressMar 17, 2026
Thank you for your feedback, we’re glad to hear you were happy with the print quality. We’re sorry for the frustration around timing and pickup, especially with a tight deadline. As the order progressed, we worked through a few updates and recognize we could have communicated timing and readiness more clearly. We appreciate you calling this out and are continuing to improve how we coordinate timelines and updates to create a smoother experience.
Hanna
A little pricier than some other options, but 100% worth it. I’ve been through a lot of online print services and the turnaround time for prepress, customer service, and most importantly print quality are 100% worth it.
Inga
Very responsive team
Zachary
Fast professional service and high quality prints! Very pleased with my order, thanks Smartpress!
