Megan
Helpful staff, good pricing, fast delivery
Patty M and Alyssa W helped me make sure my design was correct. They were very helpful. Smartpress has good pricing and delivery time. I will be using them again!

Excellent
Based on 574 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.
Smartpress (smartpress.com) has 574 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
574 approved reviews, newest moderated first
Megan
Patty M and Alyssa W helped me make sure my design was correct. They were very helpful. Smartpress has good pricing and delivery time. I will be using them again!
Tina
They went above and beyond to get my order to me in time for a show after it was lost by the shipping company. Product looked great. I will be using them in the future.
Heather
The entire process of ordering was quick easy and painless. Great product delivered in a timely manner.
Wendy
Smartpress was wonderful! I needed the brochure in a rush, and I needed it sent to the conference address, rather than to me. I am not a professional designer, so when I sent the artwork to Smartpress, it did not fit exactly to the page. A real person contacted me via text/email to tell me that, and they kindly adjusted the page size to make it fit correctly. They also understand the need for the rush and were able to accommodate me without a problem. I think my biggest appreciation of the service, is that I knew I was communicating with a human and not AI. I am grateful for their help and will definitely use them again. Thank you, Smartpress.
Stacy
There are so many things that impress me about Smartpress: •Amazing price! •Great “new customer” incentive •Clear print job specifications •Great customer facing people – Special shout out to Chase and Mira! Love that your phone goes straight to a knowledgeable human (not some circular phone menu torture) Reasonable turnaround time One thing that would have made my initial decision making easier would be if the “What Happens After You Place Your Order” information that was provided after my order was placed could have been described (or linked) earlier in the process. I ended up losing a day in a tight production turnaround because I didn’t understand your timeline and had to authorize payment before understanding timing. This induced a good deal of avoidable uncertainty.
Marie
We are a national wholesaler that uses Smartpress for our printed catalogs over these last 4 years. Repeatedly they have provided great service and great quality products. Thank you all at Smartpress for great service, fast turnaround and reasonable pricing!
Ben
Took a long time to receive everything and the back & forth wasn’t timely compared to what the site to ship timeline was.
Reply from SmartpressMar 10, 2026
Thank you for your feedback and for choosing Smartpress for your first order. After reviewing the order, I can see there was a delay while we worked through file adjustments and a revised proof before production could move forward. While those changes were needed to match the order specifications, we agree the turnaround between steps could have been quicker on our end. We appreciate you bringing this to our attention and hope we’ll have the opportunity to provide a smoother experience on a future order.
Gabriela K.
For some reason my cards always have inconsistent or uneven cuts. I’ve done two orders of them but they both had the same issues. I do like the print quality and the paper, I just wish they could cut them evenly.
Reply from SmartpressMar 9, 2026
Thank you for your feedback and for continuing to choose us for your business card orders. I’m sorry to hear the cuts have appeared inconsistent across multiple orders. That’s not the experience we want you to have. Business cards are trimmed in large batches using precision cutting equipment, and slight shifting can occasionally occur during finishing. That said, consistent results are very important to us, and I will be reaching out to help make this right.