ScheelsReviews of scheels.com

I got their credit card and it was all fine and dandy but then I almost died and they are trying to sue me bacause i can't pay it back. Like I have a brain injury dude, i'm not physically capable of working as of now. You don't need to kick a man while he's down.

Placed an order for a in stock item on sale, $599 normally $899. They cancelled the order 3 days later saying it was out of stock. I spent an hour on their "Chat" customer service to see if they were willing to match the price of a similiar item, or special order the item at the price I purchased it at. Their answer was NO, sorry for the inconvenience.

I placed an order based on a listing for sealed Magic: The Gathering product that clearly indicated a specific product offering (a full box). I ordered multiple units based on that description. Shortly after my purchase, the listing was removed from the website. However, my order was still processed and fulfilled with a different product (a single pack) than what was advertised at the time of purchase. When I contacted customer service, I was informed that the listing was incorrect and that they would only offer a return for a refund. I requested alternative resolutions given that the order was fulfilled after the listing was taken down, but was told no other options were available. They did confirm a full refund upon return of the items, but did not offer any adjustment or accommodation despite the discrepancy between the advertised product and what was shipped. This felt like classic bait and switch. Advertise one product, take my order, pull the product down and instead of canceling the order, fulfill the order with product different than was listed. I’m sharing this so other buyers are aware to double-check listings and confirm stock details before purchasing, especially when dealing with sealed collectible product where listings may change or be removed quickly.

i opend a football card box and i got pokemon

Love this store!! Helpful, knowledgeable, and friendly!

Scheels in Sparks told me they price match if I showed proof, which I did. I found it for $249 on MidwayUSA and Scheels was selling it for $429 they verified the lower MidwayUSA price on the exact same Vortex Viper HS scope on their website , then refused to honor it after speaking with a manager. Then I was given an excuse about limited inventory that had nothing to do with what I was originally told and promised. I’ve spent thousands of dollars at this store, including over $2,500 recently, and as a veteran and loyal customer, this kind of treatment is extremely disappointing. Losing a customer over a simple price match is terrible business. Buyers beware they do not keep their word and honor things they claim to stand on.

***RASICT EMPLOYEE WORK HERE!!!*** We will absolutely not be back, as scheels is employing racists. We came to purchase a firearm today and the staff would not help us. We looked around for 15-20 minutes, not a single person spoke to us once. My husband was in line at the counter to purchase the one he wanted and there were about 5 people working. Once he got towards the front of the line they would make eye contact with him and either just blatantly ignore him and start personal conversations with other employees or go to the back. After being ignored repeatedly so the staff could help other customers (who were white) instead of him he finally left. I brought it to one of the managers (Lindsey D) to which her response was "we employe a lot of Hispanic people so I don't think it was racist". Fun fact, just because you're employing peopl of color doesn't mean you aren't ALSO employing racists. I asked her for scissors to cut up my Scheels card since she was clearly defending the racism and she told me she couldn't do that because it's a weapon. I told her to cut it up then and she said absolutely. Once she received the scissors she handed them to me and let me cut it up. I do not appreciate how my husband was treated or the insinuation that I was going to attack someone with scissors because I wanted to cut up my credit card. The entire Scheels management team should be ashamed. Lindsay D I hope you sleep well at night knowing you're part of the problem with racism still being rampant in this country. Disgusting.

Dishonest policies and lack of follow-through on promotional offers through third-party vendors (Rakuten.com). Participated in a Black Friday offering Scheels.com had with Rakuten for 15% off all purchases (excluding the typical items [e.g., gift cards, ammunition, firearms]). Made a significant purchase, over $1800 to only be 'disqualified' on the promotional transaction. Shadey company with false offers. I even have a $50 dollar gift card from them and I don't even want to use it now. Highly recommend finding another place to spend your money!