Excellent
Based on 574 reviews
Smartpress4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.
Smartpress (smartpress.com) has 574 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
574 approved reviews, newest moderated first
Justin
Very responsive to my needs and questions. The prints came out perfectly and production time was incredibly fast!
Reply from SmartpressAug 5, 2026
We're so glad to hear our team was responsive to your questions, your prints turned out perfectly, and your order arrived so quickly! Thank you for this great review! We appreciate you.
JULIA
The postcards I ordered look really good! I have had nothing but great experiences with Smartpress.
Reply from SmartpressAug 5, 2026
Thank you! We're so glad to hear your postcards turned out great and that you've consistently had positive experiences with Smartpress. We appreciate your continued trust and support, and we look forward to helping with your next project!
customertx
High quality printing and wonderful service and follow up. Doesn't feel like some high volume printer, more like a small, talented firm that takes time with each order.
Reply from SmartpressAug 5, 2026
Thank you so much for your kind words! We're thrilled to hear you were happy with both the print quality and the service you received. Providing a personal experience while delivering high-quality products is exactly what we strive for, so your feedback truly means a lot. We appreciate your support and look forward to working with you again!
Schwarzinbox
They were on the ball. Very fast with proofs and final product. Kept me informed the whole way. Real Pros.
Reply from SmartpressJul 31, 2026
Thank you for this! We're happy to hear our team provided quick, efficient service and great communication from start to finish. We appreciate you!
Amanda
SmartPress will always impress! Sustainable, ethical greeting cards printed without regrets. Thank you!
Reply from SmartpressJul 28, 2026
Thank you for your wonderful review! We're so glad you were happy with your greeting cards. It means a great deal to know our commitment to sustainability and ethical practices is just as important to you as it is to us. We truly appreciate your support!
Thom
No complaints about quality, timing, or delivery. Great customer service. Really love how Smartpress is carbon neutral and gives back. In their words: "We believe we're inherently hardwired to work for something bigger than ourselves."
Reply from SmartpressJul 28, 2026
Thank you so much for your thoughtful review! We're thrilled to hear you've had a great experience with our quality, turnaround, and customer service. It also means a great deal to know our commitment to sustainability and giving back resonates with you. Thank you for your support, we look forward to working with you again!
HoffLawn
Erik Otto took care of my order in a timely fashion. He also took care of mocing up everything on to my door hangers. Very very much appreciate that service rep.
Reply from SmartpressJul 28, 2026
Thank you for your great review! We will make sure Erik sees it & we look forward to working with you again.
Earths Creation U.
Smartpress has truly gone above and beyond for our company's card insert project, we are new to this particular packaging component. They have been understanding, responsive, and patient with us. I would highly recommend Smartpress.
Reply from SmartpressJul 28, 2026
Thank you for taking the time to leave us such a thoughtful review! We're so glad our team could help make your project a success. We truly appreciate your trust, and we look forward to partnering with you again on future projects.
