ScheelsReviews of scheels.com

After they sent me the wrong size shoe, and of course, they sent the shoebox in a bag. then I had to find a box and I had to print out my shipping label.And I had to tape everything together again, and then I had to go to the post office.I didn't have a box and I didn't have printer ink but I had to go by printer ink for my printer.So I could print out one label to attach it because they don't give you one that you can give to the post office. I had to buy packing tape to tape the box and tape the label onto the box. It's amazing that at the end of the day.The return is gonna end up costing me twenty bucks. So not only am I out a pair of shoes, but i'm also out twenty dollars for their mistake. and so what a horrible company that i'm just not gonna go through this rigmarole again.And I suggest that you don't shop here, either.

When a customer is told an item will be at the store on a certain date, customer should be notified when purchase is running late. I ordered the item on Black Friday was told it would be at the store within 5 days and I'm still waiting. Haven't heard from anyone.Except when I called them.The salesperson looked on computer and said it was in transit.Still waiting for my granddaughters Christmas present. Could at least update customer in one way or another.

Bought an ice drill bit auger and received an email that it was canceled because they were out of stock. So went to get the next size smaller and that was already out of stock so I lost out on either deal. Are they could say was sorry about your bad luck.

First, they added a second shipping charge so that shipping equalled the regular cost of the goods. Second, there is no tracking in any meaningful sense of the word. Third, the size is obviously wrong, but the socks were stuck in a cardboard label with the correct size. Returning them would have yielded more charges and only a store credit. Never Again.

Your customers where bullying me for wearing Christmas pajamas

I ordered 2 owala bottles online, they shipped within 24 hours and arrive in 6 days! They're perfect! Great service and shipping!

Do not live in Loveland. Made a road trip up to Scheels from Denver. Got VERY excited to find a pair of my favorite shoes on a “great sale”! Got to the register and, loa and behold, the “public improvement fee”! Started looking into it. Found a lot of excuses and justifications. However, the most suspicious thing I found was that Scheels typically charges around 2%. I did the math on my receipt. On my purchase they charged me 5% for this “fee.” Sooooo,Scheels is deciding at the register which purchases receive what percentage of fee? Obviously, no more wasting gas on roadtrips to Scheels.

Placed an order for a birthday gift. Received a confirmation that label had been created and saw it site for days without pick up. Called customer service who gave me 3 reasons why an order would just sit there (so they have a list of known issues that go unaddressed) and zero solution other than “if it does not arrive in time you can return it” Great model: Let’s make the customer do extra work because we can’t figure out how to ship or track orders.